U.S. inmate mail guides

Montana inmate mail

Send a letter to an inmate in Montana

Confirm the Montana placement and AO number before writing. PieterPost formats, prints, adds the envelope and postage, and mails your physical letter through the matching Phoenix or direct-facility route.

Choose their Montana facility
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Montana state-prison addresses

Choose the Montana route for the current placement

Most Montana DOC placements use TextBehind in Phoenix, Maryland. Crossroads Correctional Center and Dawson County Correctional Facility instead receive eligible personal mail directly and scan it on site.

Do not combine the Phoenix format with a direct-facility address. Pine Hills Correctional Facility also has youth-identification formatting that should be checked on the current Montana DOC page.

Montana DOC TextBehind Processing

Full first and last name – AO numberFull facility name, MontanaP.O. Box 247Phoenix, MD 21131
Use this facility

Crossroads Correctional Center

Full first and last name – AO numberCrossroads Correctional Center50 Crossroads DriveShelby, MT 59474
Use this facility

Dawson County Correctional Facility

Full first and last name – AO numberDawson County Correctional Facility440 Colorado BoulevardGlendive, MT 59330
Use this facility

Three simple steps

How to send a letter to an inmate in Montana

Choose the current facility and add the inmate's AO number. We help you carry the address into the letter flow.

  1. 1Choose their current facility
  2. 2Write and review your message
  3. 3We print, stamp, and mail it

Current Montana guidance

Helpful inmate-mail rules

Letter length
No universal page cap applies to every placement; keep mail compact and check before sending an unusually long letter
Paper format
Use plain, flat, legible pages that are suitable for scanning
Envelope and address
Include the full name, AO number, sender's full name and return address, and do not mix Phoenix and direct-facility formats
How it arrives
TextBehind provides a reproduction for most placements; Crossroads and Dawson scan eligible mail on site

Items that need another approved route

PieterPost is for ordinary written letters. To help avoid a mailroom rejection, do not add these items to the envelope:

  • Irreplaceable photographs, identification documents, or other originals
  • Padded, layered, musical, electronic, pop-up, scented, or decorated cards
  • Glued layers, loose objects, or material that cannot be scanned flat
  • Cash, checks, stamps, gift cards, or other loose valuables
Choose their Montana facility

PieterPost takes care of the rest

You only need to write your message

No printer, paper, envelope, stamp, or trip to the post office. We prepare and mail the physical letter for you.

  • Write your letter online from any device
  • Check the finished letter before paying
  • We format and print it for the facility
  • We address, stamp, and mail the envelope

Montana facility finder

Find their prison or local jail

Choose the current facility on the map. We will carry the selected address into the letter flow for you to review.

Is the person in federal prison?

Search the Bureau of Prisons inmate locator and continue with the federal letter flow.

Search federal inmates

Common questions

How do I send a letter to someone in Montana DOC custody?

Confirm the AO number and current placement first. Select the Phoenix TextBehind route used by most placements or the published direct address for Crossroads or Dawson, then write online and PieterPost will print, envelope, add postage, and mail the letter.

Which address should I use for Montana personal mail?

Most placements use the full name and AO number, full facility name followed by Montana, P.O. Box 247, Phoenix, MD 21131. Crossroads uses 50 Crossroads Drive in Shelby, and Dawson uses 440 Colorado Boulevard in Glendive.

How do I find the AO number and current facility?

Use the Montana Correctional Offender Network search to verify the AO number and current placement. The placement decides whether the Phoenix processor, Crossroads, or Dawson address applies.

How is Montana mail delivered, and is there a page limit?

TextBehind scans mail for most Montana placements and supplies a reproduction. Crossroads and Dawson scan eligible mail on site. Montana publishes no universal page cap for every placement, so check the actual facility before an unusually long letter.

Does this guide apply to every Montana jail or federal prison?

No. This page is for adult Montana DOC placements. County or city jails, federal prisons, juvenile settings such as Pine Hills, and other custody programs may need different addressing and identification details.